FAQ's

1. What products do you offer?
At Vibe Electronics, we offer a variety of home appliances and gadgets designed to make your life easier. Our collections include Cleaning Appliances, Electric Taps, Electric Heaters, and Humidifiers, all carefully selected for their reliability and performance.

2. How can I place an order?
Placing an order is simple! Just browse our collections, add your chosen items to the cart, and proceed to checkout. Follow the instructions to complete your purchase and select your preferred payment method.

3. What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure payment options available during checkout.

4. How long will it take for my order to arrive?
Order processing usually takes 1-2 business days, and shipping times depend on your location. Standard delivery typically takes between 5-7 business days. You will receive a tracking number once your order has shipped.

5. Do you ship internationally?
Currently, we offer shipping within the [list of countries you ship to]. If you’re outside our shipping zone, feel free to contact our customer service team to inquire about international orders.

6. How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also check your order status by logging into your account on our website.

7. What should I do if I have a problem with my product?
We’re here to help! If you experience any issues with your product, please contact our customer support team via email or phone. We’ll assist you with troubleshooting or arrange a return or replacement, depending on the issue.

8. Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of purchase, provided the product is unused and in its original packaging. Please refer to our Return Policy for more details on how to initiate a return or exchange.

9. Do you offer warranties on your products?
Yes, many of our products come with a warranty. Please check the product description for specific warranty details. If you have any questions, our customer support team can provide more information.

10. How can I contact customer support?
You can reach our customer support team via email at [your email address], or through our contact form on the website. We’re happy to assist you with any questions or concerns you may have